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Home  Customer Service
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Since 1946, exceptional customer service has been the primary focus of Edwards Luggage. We value your business and know that your satisfaction comes first. Edwards will provide you with the finest merchandise, but if for any reason you are dissatisfied please call us at 888-390-4011 or e-mail us at service@edwardsluggage.com and a member of our Customer Service Team will gladly assist you.
Corporate Orders
If you have questions about pricing and availability of products for corporate orders, please call us at 888-390-4011.
Shipping
Generally, your order will be processed and shipped within 24-48 hours of order placement (Mon - Fri). We use UPS for all shipments.
Return Policy
If you are not completely satisfied with your purchase, simply return your merchandise with receipt and original packaging in original condition to any of our stores within 30 days of purchase, or ship to:
Edwards Luggage Distribution Center
Attn: Returns
385 Foster City Blvd.
Foster City, CA 94404
Please include a note indicating the reason for your return.
* Shipping charges are non-refundable.
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